Policy

ALL SALES ARE FINAL.

We are not responsible for any lost, stolen or damaged packages.

You will not receive a refund or a replacement for lost, stolen or damaged packages

 

REFUNDS

All sales are final, we maintain a strict no-refund policy.

Returns are permitted only when you receive the incorrect item from our vendor(s).

 

SHIPPING

All shipping will be processed during normal working hours Monday to Friday.

Expect delays during sales periods & holidays.

At times, due to package inspection policies at several Customs Departments, delays may be experienced up to 5 business days.

Please contact your respective delivery service to confirm date of arrival.

 

HAIR

We strongly recommend that all color and chemical processes be undertaken by a professional. We are not responsible for chemically damaged hair.